7meter Terms & Conditions – Platform Usage Terms for Malaysia Sports Betting

The 7meter platform provides online sports betting, casino games, slots, lottery, e-sports and a variety of other online betting entertainment services to eligible users. Use of this platform is fully subject to the terms and conditions set out in this document as well as all other policies published by 7meter from time to time.

To use the 7meter platform, you must meet all of the following requirements:

• Be at least 18 years of age at the time of registration
• Register with accurate, complete and up-to-date personal information
• Not currently enrolled in any active self-exclusion programme under any responsible gambling initiative
• Ensuring that your use of this platform does not violate any laws or regulations applicable in your jurisdiction
• Use your 7meter account for personal use only and not on behalf of any other person

7meter's services are provided on an "as is" basis. While we strive to keep the platform running smoothly at all times, 7meter does not guarantee that the service will always be available free from interruptions, errors, or technical delays. Scheduled and emergency maintenance will be communicated wherever possible.

Each individual is only permitted to hold one active account at 7meter. Holding multiple accounts — whether under different names, email addresses, phone numbers, or any other information — is strictly prohibited. Any attempt to register a second account will be detected by our system, and all associated accounts may be terminated with balances forfeited.

During registration, you are required to provide accurate and truthful information, including your full name as per your identification card, an active mobile number, and a valid email address. This information will be used for identity verification, account-related communications, and withdrawal processing. 7meter reserves the right to request proof of identity — such as a copy of your MyKad or bank statement — at any time, particularly before processing withdrawals that exceed a specified threshold.

If you suspect your account has been accessed without authorisation or your password has been compromised, please contact the 7meter support team immediately via live chat or email at support@7meter.wine. We will help you secure your account again as quickly as possible.

7meter accepts deposits via a wide range of popular digital payment methods in Malaysia. All transactions are processed exclusively in Malaysian Ringgit (MYR). Accepted payment methods include:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Bank Transfer: DuitNow, FPX (via Maybank2u, CIMB Clicks and other major banks)

The minimum deposit amount is RM10 per transaction. The maximum deposit limit varies depending on your chosen payment method and account verification level. Players looking to increase their deposit limit are welcome to contact 7meter customer support for assistance.

You are responsible for ensuring that all funds used for deposits on 7meter are your own and obtained through legitimate means. 7meter does not accept deposits from third-party credit cards or bank accounts not registered in your name. We reserve the right to withhold withdrawals until the ownership of funds can be verified if any doubt arises.

7meter does not charge any processing fees for standard deposits. However, your payment provider may apply their own fees, which are beyond our control. We recommend checking with your e-wallet provider or bank beforehand if you are unsure about any charges on their end.

7meter players may request a withdrawal at any time, provided all bonus wagering requirements (if applicable) have been met and no security reviews are currently in progress. Withdrawal requests are typically processed in under 5 minutes for fully verified accounts.

Withdrawal conditions that must be met:

• The account must be active and not under any suspended or investigated status
• All bonus wagering requirements associated with the balance to be withdrawn must have been fully met
• Withdrawals must be made to the same payment method used for the deposit, or to a verified account in your name
• For withdrawals exceeding RM5,000, 7meter reserves the right to request additional identity verification documents before processing the payment

All winnings belong entirely to the player once wagering requirements have been met and the withdrawal has been approved. 7meter is not liable for any delays caused by third-party payment providers once a transaction has been submitted on our end.

7meter offers a range of bonuses and promotions to members, including a first deposit welcome bonus, weekly cashback, reload bonuses, free spins and VIP programme benefits. Each promotion is subject to specific terms that will be stated on the relevant promotions page during the offer period.

General conditions that apply to all 7meter bonuses:

• Each bonus type may only be claimed once per player unless otherwise stated
• Bonuses cannot be directly converted to cash — they must first be used for wagering until the rollover requirement is fulfilled
• Wagering requirements (rollover) vary by bonus type – typically between 5x and 20x the bonus value depending on the promotion
• Some bonuses are restricted to specific game types — for example, a slots bonus may not be applicable to live sports betting
• 7meter reserves the right to void any bonus if there are indications of bonus abuse or fraudulent activity

Any attempt to exploit the bonus system – including using multiple accounts, placing opposing bets to meet rollover requirements, or colluding to manipulate outcomes – is strictly prohibited and may result in the cancellation of all bonuses and termination of the account. 7meter employs advanced detection systems to identify bonus abuse attempts.

7meter's Sports Betting section covers Malaysia Super League football, EPL, La Liga, BWF World Tour badminton, IPL cricket, e-sports and over 30 other sport categories. All bets are subject to the following general rules:

• Bets may only be cancelled by the player before the match begins (pre-match) and before the odds change. In-play bets cannot be cancelled
• Minimum and maximum bet limits vary by match type, market and membership tier – check the betting page for the latest details
• If a match is postponed and does not resume within 36 hours of the originally scheduled time, all pre-match bets will be refunded unless otherwise stated
• For matches that are suspended but subsequently resumed, bets placed before the suspension remain valid
• Official results from the relevant sports governing body are final for the purpose of settling all bets on 7meter

The Cash Out feature is available on selected matches and allows players to settle an active bet before the match concludes. The Cash Out value is calculated based on current odds and may be higher or lower than the original stake. Once confirmed, a Cash Out decision is final and cannot be reversed.

All casino games and slots available at 7meter are powered by software from internationally licensed providers such as Pragmatic Play, PG Soft, NetEnt, Microgaming, and others. Every game uses an RNG (Random Number Generator) that has been independently audited to ensure fair outcomes.

General rules for casino and slots games at 7meter:

• The return-to-player (RTP) percentage for each game is available within that game's information section
• Progressive jackpots are calculated and paid out in accordance with the rules of the relevant game provider — 7meter does not intervene in jackpot calculations
• Any technical disruption during gameplay that prevents a result from being determined will result in the cancellation of that round and a full refund of the wager
• Casino credit balances derived from bonuses are subject to wagering requirements that must be met before a withdrawal can be made

7meter's Live Casino features real dealers operating in real time. All live casino sessions are recorded for dispute resolution purposes. The dealer's decision is final unless there is clear evidence of a technical error that can be verified through the recording.

7meter maintains a zero-tolerance policy toward all forms of fraud, hacking, game manipulation, and other unlawful activities. The following are considered serious violations and may result in immediate account termination:

• Use of bots, automated scripts or other tools to play or bet automatically
• Attempting to hack, modify or interfere with the functionality of the 7meter platform
• Collusion between players to manipulate casino game or sports betting outcomes
• Money laundering or the use of funds from illegal sources to make deposits
• Providing false personal information during registration or the identity verification process
• Bonus abuse in any form, including the use of multiple accounts

To protect your account, 7meter recommends using a strong and unique password, enabling two-factor authentication in your account settings and logging out after every session, especially on shared devices. Do not click on suspicious links claiming to be from 7meter – we will never ask for your password via email or chat.

Players may close their 7meter account at any time by contacting customer support via live chat or email. Account closure requests will be processed within 5 business days. Prior to closure, any eligible cash balance (excluding bonus funds with unfulfilled wagering requirements) will be refunded to your original payment method.

7meter reserves the right to suspend or terminate a player's account without prior notice in the following circumstances:

• Violation of any terms and conditions set out in this document
• Suspected fraudulent or manipulative activity
• Failure to pass requested identity verification checks
• Self-exclusion requests submitted by the player
• Instructions from regulatory or legal authorities

Accounts terminated due to a breach of terms are not entitled to any remaining balance. Accounts inactive for 12 consecutive months may be subject to a monthly administration fee — players will be notified by email before any such fee is applied.

7meter is committed to promoting a safe and responsible gaming environment. We provide a range of tools to help players manage their betting activity:

• Deposit Limits: Set daily, weekly or monthly deposit limits in your account settings
• Loss Limits: Set a maximum loss limit for a defined period
• Play Time Limit: Limit the duration of your gaming sessions
• Temporary Suspension: Suspend your account for 24 hours, 7 days or 30 days
• Self-Exclusion: Exclude yourself from the platform for a minimum period of 6 months or permanently

The 7meter platform is intended for users aged 18 and above only. We employ age verification measures to prevent access by minors. If you are aware of a minor accessing this platform, please contact us immediately at support@7meter.wine.

7meter is not liable for any indirect, consequential, or incidental losses or damages arising from the use of our platform, including but not limited to:

• Loss of anticipated profits or missed opportunities
• Loss of data or personal information resulting from user negligence
• Service disruptions caused by third parties, natural disasters or circumstances beyond our control
• Betting or game outcomes that a player is dissatisfied with but are valid and fair under the applicable rules
• Processing delays caused by third-party payment providers

7meter's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the claim. Players agree to release 7meter from any claims exceeding this limit.

7meter reserves the right to update, amend or replace any part of these Terms & Conditions at any time at our sole discretion. Material changes will be communicated to all active members via platform notifications or email at least 7 days before taking effect, except in urgent circumstances requiring immediate action.

Continued use of the 7meter platform after the effective date of any amendments to these terms shall be deemed acceptance of the updated terms. If you do not agree with any changes, you must discontinue use of the platform and contact us to close your account.

These Terms & Conditions and all matters relating to the use of the 7meter platform are governed by the applicable laws of the jurisdiction in which the platform operates. Any dispute that cannot be resolved amicably between a player and 7meter will be referred to the appropriate dispute resolution body.